Refund Policy
Last updated: 2026
Our promise
We want you to love your ebook. Because our products are digital and delivered instantly, refunds follow the rules below.
Eligibility
You may request a refund within 7 days of your purchase, provided:
- You have not downloaded the ebook file, or
- The file you received is damaged, corrupted, or does not match the product description.
How to request a refund
Email hello@judymama.com with your order reference and a short note about the reason. We reply within 1–2 business days.
How long refunds take
Once approved, refunds are issued to the original payment method. Depending on your bank, it can take 5–10 business days to appear on your statement.
Exceptions
Refunds may be declined if the ebook has been downloaded and is not defective, or if the request is made outside the 7-day window. We reserve the right to refuse refunds in cases of clear abuse.
Consumer rights
Nothing in this policy limits any statutory consumer rights you may have under local law.
